Short reads on the parts of running a business that quietly cost you time, money and customers.
Digital Presence
There is a difference between being present online and being chosen online. Most business websites do the first and quietly pay for it every year.
Data & Reporting
Most owners can tell you last month's sales within a minute. Ask what is still outstanding and the answer takes two days and a call to the accountant.
Automation
Excel, WhatsApp and a notebook. Nobody chose this combination. It grew one urgent day at a time, and now it holds everything.
Business Growth
Most owners think they have built a business. Try leaving it alone for a week and you find out whether you built a business or bought yourself a job.