Custom Software
Some work grows in a straight line with your business. Some grows faster. Knowing which is which tells you what to fix before you grow.
Custom Software
The same error, every few weeks, from different people. At that point it has stopped being carelessness and started being the way the work is arranged.
Custom Software
Every process in your business was designed for a situation that no longer exists. Most of them have never been looked at since.
Custom Software
Growth does not fail at the top. It fails in the office, in the parts of the business nobody thinks about until there is suddenly more of everything.
Custom Software
Every time a customer repeats something he already told you, he learns something about how organised you are. Usually not what you want him to learn.
Custom Software
Almost every owner has one bad software story. It is worth looking at honestly, because the reason it failed is usually not the reason you remember.
Custom Software
Nobody notices ten minutes. That is exactly why it survives for years, and why it is usually the most expensive thing in the office.