Can you build it in Arabic?
Yes, right to left interfaces with Arabic and English maintained together. For the wording we work with your team or a translator, so it reads properly rather than merely correctly.
What if our processes are unusual?
They usually are, and that is the argument for custom software rather than against it. We write down what actually happens, including the parts nobody documented, and build that.
How do you handle our working week?
We cover Sunday to Thursday. Your week opens with us already working on it.
Which currency do you invoice in?
KWD or USD, whichever your accounts prefer, by bank transfer against delivery milestones.
Do we have to replace everything at once?
No, and we would advise against it. One division, one process, something real that works. Big bang replacements are how these projects die.
Who owns the software?
You do. Your repository, your source code, full documentation. Nothing is locked to us.