Do you have a UK company?
No. We contract directly from India, and most of our clients prefer that because it is simpler and cheaper. If your procurement needs a UK entity on the paperwork, tell us at the start so we can work out whether that is possible before anybody wastes time.
How does VAT work on your invoices?
We invoice in GBP and we do not charge UK VAT. For a UK business buying services from overseas your accountant handles it the usual way, and we will give them whatever documentation they ask for.
Who owns the code and the designs?
You do, completely, from the first commit. It sits in your repository under your account. We do not hold licences over your own software and we do not resell what we built for you.
What if we have been let down by an offshore team before?
Most people have, and it is usually the same story: no visibility, a demo that worked and a codebase that did not. Start us on something small enough that being wrong is cheap. Look at the commits, not the slides.
Can you take over a system somebody else built?
Often yes. We would start with a paid review of what is actually there and give you an honest answer about whether it is worth keeping. Sometimes the honest answer is that it is not, and we will tell you that even though a rebuild suits us better.
Will we be talking to the people writing the code?
Yes. There is no account layer in between. The person on your call is the person in your repository.